Role The role of the Project Coordinator is to work with the business analysts, clients and the senior management. Ensuring all project deadlines and schedules are on track. Someone who could add value to the organization, drive the goals and direct employees on the success track.
Duties & Responsibilities
- Working with Project Manager, clients and managing overall end to end client relationship
- Coordinating with client and get the deliverables done by the team members
- Meeting with project team members to identify and resolve issues
- Coordinating for multiple tasks and assuring day-to-day productivity, shrinkage and efficiency while seeking to reduce costs
- Help develop work efficiency and objectives
- Mentor employees, team members, find ways to increase quality of work
- Submitting project deliverables and ensuring that they adhere to quality standards
- Preparing status reports by gathering, analyzing, and summarizing relevant information for company management
- Creating a pleasant working setting that inspires the team, to control attrition and shrinkage
- Contributing in Daily/Weekly/Monthly meeting with clients for work discussion and with internal team for performance reviews
- Post meeting able to share the MOM with the management to know about the whereabouts of the call
- Work on multiple client tools to assist clients with their customers request
- Assign tasks to internal teams and assist with time management
- Act as the point of contact and communicate project status to internal management
- Ensure standards and requirements are met through conducting quality assurance tests
- Establishing effective project communication plans and ensuring their execution
- Coordinating the development of user manuals, training materials, and other documents as needed
- Identifying and developing new opportunities with clients
- Obtaining customer acceptance of project deliverables
The candidate must have/be:
- A bachelors degree or masters degree
- Proven 2-3 years of experience in team handling
- Ability to lead project teams of various sizes and see them through to completion
- Understanding of formal project management methodologies is preferable
- Able to complete projects in a timely manner
- Excellent communication skills
- Experience in handling US/UK/Australian clients/customers
- Attention to details