The Program Manager will lead the end-to-end implementation lifecycle for our highest-
value enterprise customers. This role is designed for a strategic leader who can manage high-ticket accounts, navigating complex organizational structures to ensure GoComet’s solutions are integrated deeply into the client's global supply chain. You will act as a senior consultant and bridge between C-suite stakeholders and internal technical teams to drive digital transformation.
Key Responsibilities Strategic Implementation & Program Governance
End-to-End Leadership: Oversee the full project lifecycle for high-ticket enterprise clients,
ensuring alignment with large-scale corporate objectives.
Process Architecture: Map complex global logistics processes (SOPs, flow charts) and align them with GoComet’s multi-modal platform.
Gap & Risk Analysis: Conduct deep-dive gap analyses and provide strategic recommendations to enhance operational efficiency for global enterprises.
Enterprise Relationship Management
C-Level Engagement: Foster and maintain long-term relationships with CXOs, COOs, and senior supply chain heads.
Onboarding & Health: Serve as the primary point of contact for enterprise stakeholders,
monitoring account health scores and driving high-level product adoption.
Value Realization: Proactively identify business challenges and provide data-driven solutions to maximize the client's ROI.
Reporting & Cross-Functional Leadership
Executive Reporting:
Provide high-level monthly and quarterly status updates to internal leadership and client stakeholders.
Metric Tracking: Manage key performance indicators (KPIs) including implementation success rates and project delivery quality.
Innovation Catalyst: Work cross-functionally with Product and Tech teams to funnel enterprise-
level feedback into the product roadmap.
Requirements Must-Have Skills & Qualifications
Experience: 5+ years of experience in Program Management, Business Analysis, or