8 to 10 Years Malad West Full time Brief About The Profile ▪ Profile Name: Program Manager ▪ Education: BSC IT, BCA, BTech, MSC IT, MCA, MBA in Systems ▪ Required Experience: 8-10 years ▪ Relevant Experience as Program Manager – atleast 2-3 years ▪ Candidate Location: Western line- (Churchgate to Virar) ▪ Type: Full Time and Work from office(Malad West) Skills ✓ Should be currently managing and taking reporting from Project Managers / implementations managers ✓ Should have prior experience as IT Project manager ✓ Project Management Professional (PMP) certification preferred ✓ Excellent client-facing communication skills ✓ Proven ability to solve problems creatively ✓ Strong familiarity with project management software tools, agile methodologies, and best practices ✓ Experience seeing projects through the full life cycle ✓ Excellent analytical skills ✓ Proven ability to manage project deliveries according to outlined scope and timeline Responsibility Lead and Manage Implementation Managers

Should make sure implementation delivery timelines are achieved

Managing Change Requests and its man-days efforts

Managing Support TAT for each client and making sure its issues are resolved within TAT

Sharing the new requirements for product enhancements

Manage Escalations of Clients

Make sure project management tools and implementation process are followed

Coordinate and review the user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients Have good rapport with clients and try to cross sell new features of product

Planning technology or feature upgrade of current implemented projects





Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules Submitting project deliverables and ensuring that they adhere to quality standards.

Establishing effective project communication plans and ensuring their execution.

Preparing appropriate contingency/risk management plans

Obtaining customer acceptance of project deliverables.

Utilize industry best practices, techniques, and standards throughout entire project execution Why Credility (i-XL Technologies Pvt Ltd) 15 years of experience in enterprise mobility solutions

One of the most trusted enterprise mobility solutions providers

Specialization in BFSI Sector

Visit www.credility.in for more details Compensation & Benefits @ Credility Employee assistance programs focused on enhancing soft skill

Providing room and opportunities to grow — on your own and with your teammates

Statutory benefits like ESIC, paid leave, retirement benefits like PF, Gratuity in our CTC.

Accident and Health Insurance Uniqueness @ Credility Team Anthem every day to keep everyone motivated In addition to PL, CL and festival holidays we also have special leaves for people who lose their immediate family members.

In addition to maternity, we also have paternity leave for would-be fathers to take care of the newborn and spouse.

Culture

We are a team of 50+ young and enthusiastic individual’s right from Top Management to Jr.Executive.

Our team strongly believes in company values of Trust and Commitment.

We believe in Fun@Work for which we engage the team in picnics, monthly activities, birthday and special day celebrations.

We also perform a lot of CSR activities as a contribution to society.

Celebrating with Lunch for completing Implementations with entire team Share with someone awesome View all job openings

📌 Program Manager (Mumbai)
🏢 Credility
📍 Mumbai