Description

Your Growth Unleashed Where your journey begins and your potential shines

ABOUT SYNPULSE

At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.

What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.

Our core values – Embrace, Drive, Achieve – shape how we work and grow. We don’t just offer jobs – we offer the opportunity to grow, make a difference, and be part of a team that’s redefining the future of financial services.

Ready to go further? Let’s unleash your growth — together For more information, please visit us at www.synpulse.com The People Insights & Process Manager sits within the Operations function and works closely with the People Systems Lead and the Regional Heads of P&C; for APAC, Europe, and Americas. The role partners closely with internal departments and external vendors to deliver efficient, data-driven and compliant People operations.

The role is responsible for driving People process excellence through workforce analytics, process improvement, governance and the successful delivery of key annual People programmes. It also supports HR technology initiatives and continuous improvement projects to enhance operational efficiency and employee experience.





This is a 12-month contract for maternity coverage with opportunities for extension or conversion to a permanent position, subject to business requirements and individual performance.

Requirements

- Bachelor's degree in Human Resources, Business Administration, Information Systems or a related discipline.
- 7–10 years of relevant experience in HR Operations, People Excellence, HR Technology, People Analytics or HR Project Management.
- Demonstrated experience delivering process improvement initiatives and HRIS implementationprojects
- Strong understanding of HR systems, end-to-end HR processes, user access management, system administration and functional system requirements.
- Solid analytical and problem-solving skills, with experience interpreting workforce data, identifying trends and providing insights to support operational and strategic decision-making.
- Hands-on experience turning manual or repetitive People processes into practical improvements e.g. via automated AI-assisted workflows, self-service tools, or simpler system-supported ways of working.
- Experience with AI and automation technologies such as CoPilot Studio,PowerAutomate would be an advantage.
- Commitment to data accuracy, data integrity, reporting quality and audit readiness.
- Experience partnering with cross-functional stakeholders and external vendors to analyse business needs, make recommendations and implement practical solutions.
- Proven ability to prioritise work, exercise sound judgement and make informed decisions within established governance, data privacy, compliance and business frameworks.
- Strong planning, organisation, project coordination, stakeholder management and communication skills.
- Continuous improvement mindset with the ability to drive process optimisation, change adoption and operational improvements.
- Certification in project management, business analysis or process improvement would be an advantage.
- Excellent written and verbal communication skills in English

📌 People Insights & Process Manager (Pune)
🏢 Synpulse
📍 Pune