Job Title

HR Operations

Designation

Executive

Job Type

Full - Time

Department

Human Resources

Location

Gurugram

Domain

Operations/ Shared Services

Purpose of the role:

We are seeking a detail-oriented and proactive HR Operations Executive with experience in employee insurance administration and claims processing. The role involves managing day-to-day HR operations, employee records, onboarding and offboarding activities, HR documentation, and coordinating employee insurance claims while ensuring compliance with company policies and statutory requirements.

:

HR Operations

- Manage end-to-end onboarding, including orientation, documentation, and coordination with departments.
- Coordinate with departments for employee transfers, promotions, and terminations.
- Conduct background verifications in compliance with policies and legal requirements.
- Coordinate employee medical insurance, including enrollment and claims management.
- Analyze HR data, identify trends, and prepare reports for data-driven decision-making.
- Maintain accurate employee information in HR systems and databases.
- Stay updated on HR best practices, labor laws, and regulations.
- Support HR policy development and implementation.

Insurance Claims Management

- Act as the primary point of contact for employee insurance-related queries.
- Coordinate with insurance providers, TPAs, and employees for claim submissions and processing.
- Review claim documents for completeness and accuracy before submission.




- Track claim status and provide timely updates to employees and management.
- Assist employees in understanding insurance perks, coverage, and claim procedures.
- Maintain records of claims, reimbursements, and insurance enrollments.
- Support policy renewals, additions, deletions, and employee enrollment processes.

Employee Support & Coordination

- Respond to employee queries related to HR policies, benefits, and insurance matters.
- Conduct employee orientation sessions covering benefits and insurance programs.
- Liaise with internal departments and external vendors to resolve operational issues.
- Generate HR and insurance-related MIS reports as required.

The characteristics we are looking for are:

- Bachelor's degree in HR, Business Administration, or a related field.
- 2+ years of experience in HR operations or similar roles.
- Knowledge of HR processes, policies, and compliance.
- Excellent communication skills and proficiency in HRIS.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Excellent documentation and record-management skills.
- Strong analytical and problem-solving abilities.
- Highly organized with attention to detail and ability to prioritize.
- Proactive, self-motivated, and able to work independently and collaboratively.

Interfaces:
- Reports to the HR Manager
- Direct Reports : NA
- Internal Stakeholders: Various internal departments, HR & Admin team, Finance Team.
- External Stakeholders: Vendors, Insurance companies, TPAs.

📌 -HR-Executive-HR ops-GGN (Gurugram)
🏢 Sharp Group
📍 Gurugram