PCoE Specialist (L3) – Oracle EBS PCoE Specialist (L3) – Oracle EBS Job Title PCoE Specialist (L3) – Oracle EBS Role Overview Provide Level 3 technical expertise, governance, and escalation support for enterprise platform services. Act as the primary technical authority for complex incidents, platform standards, service improvements, and vendor engagement.

Key Responsibilities • Provide L3 technical expertise and escalation support for complex platform issues.

- Lead troubleshooting and root cause analysis for critical incidents.
- Govern platform standards, configurations, and best practices.
- Review and approve significant platform changes and releases.
- Collaborate with vendors and technology partners for issue resolution.
- Support security, compliance, and platform lifecycle initiatives.
- Mentor and provide technical guidance to L2 support engineers.
- Contribute to service improvement and platform optimization initiatives.

Shift Requirements

Support coverage aligned to India and Europe business hours. Participate in on-call support rotation for Priority 1 incidents and critical escalations when required.

Required Skills &

Qualifications Strong platform administration, governance, troubleshooting, and operational leadership experience.

Technical Skills Robust expertise in:

- Oracle E-Business Suite (R12.1 / R12.2)



• Oracle Workflow and Mailer Administration • Concurrent Manager Administration • Oracle WebLogic Server • Oracle HTTP Server (OHS) • Oracle EBS Technology Stack (AD/TXK) • Oracle Database Administration • Oracle Cloud Infrastructure (OCI) • Oracle SSO, OID and LDAP Integration • Release and Deployment Management • EBS Patching and Lifecycle Management Hands-on experience with:
- Oracle EBS administration and support • EBS cloning and environment management • Workflow and mailer troubleshooting • Release deployments and patch governance • OCI-based EBS environments • Oracle SR management Experience 8–12 years of relevant enterprise platform administration, engineering, and support experience.

Certifications Preferred: ITIL Foundation and relevant Microsoft, Oracle EBS, OCI, SQL, or platform-specific certifications. Soft Skills • Leadership and ownership • Mentoring and coaching • Stakeholder management • Strong analytical and problem-solving skills • Excellent written and verbal communication Nice-to-Have Skills • Automation and scripting • Hybrid cloud experience • Service improvement initiatives • Vendor management experience Work Schedule Monday to Friday – India & Europe Business Hours coverage, with on-call support for critical incidents as required.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

Experience Level Senior Level

📌 Oracle EBS Platform Center of Excellence Specialist (Level 3) (Chennai)
🏢 FLSmidth
📍 Chennai