Who we are looking for:

Our Operations teams are the glue that keeps our business running in the most efficient, customer focused and professional manner. As vehicles sell via our auction platform, our Operations team made up of the Titles, Transportation, Arbitration, Payments, Processing and Resolutions teams ensure that our customers receive the best buying and selling experience.

The Operations

Generalist will play a strategic role amongst the Operations teams. They will learn and become experts in all aspects of how these teams operate in order to identify and implement process improvements, perform various operational tasks as needed and act as a lead in times when management if offsite or unavailable. This is an opportunity for someone to learn our business from many angles and position oneself for future leadership opportunities within our growing company.

What you will do: Learn and perform various operational tasks within our Operations teams, including Titles, Transportation, Arbitration, Payments, Resolution and Processing

Identify, propose and implement key process improvements

Act as a Lead and escalation point for associates when members of the leadership team may be out of the office or managing other priorities

Perform a variety of operational tasks as needed to support team functions and ensure seamless operations.





Work closely with all Operations teams to facilitate smooth interactions and effective problem-solving across different functional areas.

Ensure that all activities and improvements align with our commitment to delivering an exceptional buying and selling experience for our customers.

Monitor and analyze operational performance metrics, providing insights and recommendations to enhance team performance and operational outcomes.

Perform additional duties as assigned.

What you will need: Ability to read, write, speak and understand English.

High School Diploma required

3+ years’ related experience

Must be solutions oriented and persistent in the face of objections and obstacles while maintaining good relationships.

Be detail oriented and organized. Highly self-directed and proactive, with the ability to manage a high-volume or work in a dynamic, fast paced setting

Ability to uphold and demonstrate the highest level of integrity in all situations.

Excellent organizational and administrative skills, attention to detail and follow up skills.

Ability to meet deadlines.

Ability to handle multiple priorities.

Ability to work independently.

Strong time management skills.

An eye for identifying and implementing process improvements.

Strong communication skills and ability to work across multiple functions.

Ability to multi-task and be comfortable in fast-paced operation. This role is remote in Chennai, IN and will be working 5:30 PM - 2:00 AM IST.

📌 Operations Generalist, Payments (Chennai)
🏢 ACV Auctions
📍 Chennai