- Handle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.
- Provide accurate information about products/services to customers through effective communication.
- Maintain a professional attitude while interacting with customers to ensure high levels of satisfaction.
- Identify opportunities for upselling/cross-selling relevant products/services based on customer needs.
- Escalate complex issues to senior team members or supervisors when necessary.
Desired Candidate Profile
- 0-1 year of experience in BPO/call center workplace (freshers welcome).
- Excellent communication skills with ability to handle multiple conversations simultaneously.
- Strong interpersonal skills for building rapport with customers from diverse backgrounds.
- Proficiency in computer applications such as MS Office Suite (Word, Excel) is required.
📌 Walk-in || Customer Care Executive/Fresher/Graduate & Male Preferred (Faridabad)
🏢 Jiva Ayurveda
📍 Faridabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.