Greetings From Tech Mahindra!

We are currently hiring for Operations Specialist - U2 to work with our internal teams here in Hyderabad.

Role: Operations Specialist - U2 (Full Time/Permanent)

Designation as per TechM: Analyst - U2

Location: Hitech City, Hyderabad

Experience: 2 years 6Years (In any International process (Voice or Non-Voice/KPO Or BPO Domains)

Work Mode: Work from office (5 days)

Shift: UK (12PM Till 9:30PM, Fixed week offs on Sat & Sun) Two-way transportation will be provided within the radius.

Client: UK Based (500 years old Brand - Publishing/EdTech)

Payroll: Tech Mahindra

Required:

- Must have at least minimum 2 Years of experience working in any international project and must be able to manage Stakeholders/Clients from US & UK on calls and emails.
- Must have exceptional communication skills (Both written & Verbal) and must be able to multitask.




- Attention to detail is mandatory.
- Valuable email drafting skills and should have hands-on experience with MS Excel.
- Proven experience in creating and maintaining process documentation, SOPs, and workflow diagrams/process flows.
- Need Graduation in any field.

Interview Rounds:

1st Round: CEPT (English Test Listening and Reading), Writing Test & Excel tasks (Basic) (Virtual)

2nd Round: Assistant Manager & Team Leader (In-Person)

3rd Round: Operations Manager (In-Person)

4th round: UK Client (Virtual)

Interested candidates can share their CV's at [email protected] or Can connect with me on Whatsapp: (phone hidden)

Regards,

Megha Khilwani

Recruiter - TA

📌 Analyst - Assessment OperationsLocation: Hyderabad (WFO)
🏢 Tech Mahindra
📍 Hyderabad