Educational Requirements

Bachelor of Engineering, Bachelor of Technology, Bachelor of Comp. Applications, Master of Comp. Applications, Master of Engineering

Service Line

Cloud Infrastructure Services

Responsibilities

- Provide L1/L2 support for Mainframe systems (z/OS, TSO/ISPF) and/or middleware platforms.

- Monitor system performance and handle alerts, incidents, and service requests.

- Perform basic job monitoring, scheduling, and batch support (JCL).

- Support middleware tools like WebSphere, JBoss, or MQ (basic admin tasks).

- Assist in user access management and security compliance.

- Support restart activities, log checks, and issue troubleshooting.

- Follow ITIL processes (incident, change, request management).





- Maintain documentation and operational runbooks.

Technical and Skilled Requirements

- Basic knowledge of Mainframe concepts (JCL, z/OS, datasets)

- Basic exposure to Middleware (WebSphere / JBoss / MQ)

- Understanding of batch processing and job monitoring

- Familiarity with ticketing tools (ServiceNow/Remedy)

- Basic troubleshooting and log analysis skills

Preferred Skills

- Mainframes- >MQSeries on Mainframe(Mainframe MQ)

- Middleware- >IBM Websphere MQ Server(MQ)(WMQ)

- Middleware- >Tomcat Servers

- Middleware- >Weblogic

📌 Middleware/Mainframe Admin (Chennai)
🏢 Infosys
📍 Chennai