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International Voice Process E-commerce Customer Support

Location: Bangalore
Shift: UK Evening / US Night Shift
Salary: Up to 5 LPA + Attractive Incentives

Job Description:

We are hiring enthusiastic and customer-focused candidates for an International Voice Process with a leading E-commerce company. The role involves handling customer queries related to orders, deliveries, returns, and refunds while providing an excellent customer experience.

Roles & Responsibilities:

- Handle inbound customer calls and resolve order-related queries.
- Assist customers with returns, refunds, delivery issues, and order tracking.
- Coordinate with logistics and internal teams to ensure timely issue resolution.
- Update CRM/ticketing systems with accurate customer interactions and resolutions.
- Maintain quality standards and deliver high customer satisfaction.

Eligibility:

- Freshers and experienced candidates can apply.
- Excellent spoken English communication skills.




- Basic knowledge of Excel and computer applications.
- Willingness to work in UK/US shifts.

Key Skills:
International Voice Process, Customer Support, E-commerce Support, Inbound Calls, CRM, Returns & Refunds, Customer Service, Voice Process

Advantages:

- Salary up to 5 LPA
- Performance Incentives
- Cab Facility (as per company policy)
- 5-Day Working Week
- Career Growth Opportunities
- Training & Development Programs

Contact:
For More Details

Call Ambika (phone hidden)

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