Locations: Malad | Andheri | Goregaon | Airoli | Thane | Vikhroli

Experience

- Freshers
- 1-15 Years of International Voice/Non-Voice Experience

Key Responsibilities
- Handle inbound and/or outbound customer interactions via Voice, Chat, Email, or Blended channels.
- Respond to customer inquiries professionally and efficiently.
- Resolve customer complaints and escalate complex issues when necessary.
- Provide accurate information about products, services, policies, and procedures.
- Maintain customer records and update CRM systems accurately.

Eligibility

- Freshers must have excellent English communication skills.
- Candidates with 1-15 years of International Voice/Non-Voice experience.
- Immediate Joiners or candidates serving up to 30 days' notice period are preferred.

Shifts

- UK Shift
- Australian Shift
- US Shift
- Day Shift (Process Dependent)

Education

- SSC / HSC / Graduates

Perks & Benefits

- Night Shift Allowance
- Performance-Based Incentives
- Growth opportunities Opportunities
- Work with Leading International BPOs

Key Skills

- Excellent English Communication
- Customer Service Orientation
- Basic Computer Knowledge
- Willingness to work in Rotational Shifts.

📌 Customer Service Executive (Voice / Non-Voice- Chat/Blended) (Thane)
🏢 Rigour
📍 Thane