- ITIL framework knowledge and operational experience in Incident Management & Major Incident Management.
- Additional knowledge of Problem, Change or Release management will be an added advantage
- Worked as Major Incident Coordinator with hands-on experience in chairing MIM Calls
- Managed cross tower incidents and complex problems
- Good understanding of Service Desk Operations, Escalation Management
- Stakeholder Management experience
- Valuable Communication skills Verbal and Written
- Willing to work in Shifts (247) rotational shift
", Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Major Incident Management professional (Mumbai)
🏢 Diverse Lynx
📍 Mumbai
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