06 Aug
|
Delhivery
|
Mumbai
Roles and Responsibilities
- Manage key client relationships, ensuring high levels of satisfaction and retention.
- Develop and execute account plans to drive business growth and revenue expansion.
- Collaborate with internal teams to deliver exceptional client service and support.
- Identify recent opportunities for upselling and cross-selling within existing accounts.
- Analyse market trends and competitor activity to inform strategic decision-making.
Desired Candidate Profile
- 4 -8 years of experience in Key Account Management or a related field (e.g., Client Account Management).
- Proven track record of success in managing multiple clients simultaneously.
- Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills.
- Ability to work effectively under pressure, prioritising tasks efficiently while meeting deadlines
📌 Assistant Manager- KAM (Retention) (Mumbai)
🏢 Delhivery
📍 Mumbai