Role Overview

The Credit Card Sales Officer will be responsible for promoting and selling credit card products through outbound calling. The role involves engaging potential customers, explaining product perks, handling objections, and ensuring smooth application processing while adhering to compliance standards.

Key Responsibilities

- Outbound Calling: Reach out to prospective customers to generate interest in credit card products.
- Product Pitching: Present features, benefits, and eligibility criteria effectively.
- Lead Conversion: Persuade prospects to apply and complete documentation.
- Customer Verification: Ensure compliance with KYC norms and accurate data entry.
- Target Achievement: Consistently meet assigned sales and productivity goals.
- Customer Relationship: Build rapport to encourage long-term usage and referrals.




- Reporting: Maintain call logs, update CRM systems, and submit daily/weekly performance reports.

Required Skills

- Excellent communication and persuasion skills
- Strong customer handling and objection management abilities
- Basic knowledge of banking/financial products
- Ability to work under pressure and achieve targets
- Proficiency in MS Office and CRM tools

Qualifications

- Minimum HSC/Graduate degree in any discipline
- 0-1 years of experience in voice-based sales, preferably in banking or financial services
- Freshers with strong communication skills may also be considered

📌 Walk-in || Credit Card Sales Officer (Thane)
🏢 Axis Bank
📍 Thane