Are you someone who loves connecting with people and turning conversations into meaningful relationships? We at Umay Benaras, a luxury ethnicwear brand, are looking for a Fashion Sales & Customer Experience Executive who can create warm, memorable, and satisfying experiences for our clients, both online and in-store.

This role is for someone who’s not just passionate about selling, but about understanding people, styling them beautifully, and carrying forward the essence of handcrafted Indian heritage with every interaction.

Your Core

Responsibilities

Assist customers across WhatsApp, Instagram & in-store with styling and product selection

Handle the complete sales process — from inquiry to purchase to post-sale follow-ups

Build genuine relationships with clients and offer a personalized buying experience

Nurture long-term client relationships through thoughtful follow-ups and meaningful communication, rather than transactional selling

Understand customer needs deeply and guide them towards the right saree or outfit

Maintain customer databases, trackers, and sales records systematically





Collaborate with the team to meet monthly sales goals and enhance client satisfaction You’re a Perfect Fit If You Have:

1–3 years of experience in fashion or ethnicwear sales / customer interaction roles

Background in Fashion, Textile, Apparel, or Ethnicwear is strongly preferred. Candidates with prior exposure to fabrics, styling, embroidery, tailoring, or women's fashion will be given preference.

Excellent communication in English & Hindi

Strong styling sense — you know what looks good on whom and why

Warmth, patience, and confidence while dealing with women clientele A customer-first approach and genuine passion for serving people Bonus Points If You:

Have experience handling premium, occasion-wear, or NRI clientele.

Understand how women shop for occasions, weddings, and festive wear.

Have worked in a boutique, designer studio, luxury fashion brand, or premium retail workplace before. Perks:

Be part of a fast-growing, luxury ethnicwear brand

Work directly with a passionate founding team

Grow your styling, communication & customer experience skills

Enjoy a warm, collaborative & family-like work culture

Pay: ₹20,000.00 - ₹27,000.00 per month

📌 Luxury Fashion Sales & Consultant (Kolkata)
🏢 Umay Benaras
📍 Kolkata