Logistics Specialist (Domestic | Exports & Imports Support)
Reporting to: Head of Logistics & Warehouse – India
Role type: Individual Contributor with Operational Ownership
Experience: 5–8 years
Location: Peenya - Bengaluru
Role Objective To own day-to-day domestic logistics operations, ensure timely pickups and deliveries, manage vendor service invoice processing, and support export & import execution while maintaining strong SLA adherence, cost control, and accurate logistics reporting.
Key Responsibilities
Domestic Logistics
- Own end-to-end domestic transportation operations:
o Supplier → Warehouse o Warehouse → Freight forwarder - Export gateway / customer
- Plan and execute:
o Daily pickups and dispatch schedules o Route and vehicle allocation with transporters
- Coordinate with:
o Domestic transporters, couriers, 3PL partners
- Track:
o On-time pickup & delivery performance o Transit delays and exceptions
- Act as first-level escalation for domestic shipment issues
Export & Import Operations
- Support execution of:
o Export shipments (courier / air)
o Imports, returns, re-exports
- Prepare and validate:
o Commercial invoices o Packing lists o Shipping instructions
- Coordinate with:
o CHAs, freight forwarders, couriers
- Track shipment milestones and escalate delays to Head – Logistics
Vendor Service Invoice Processing (KEY RESPONSIBILITY)
- Own end-to-end logistics vendor invoice processing:
o Domestic transporters o Couriers o Freight forwarders
- Validate invoices against:
o Approved rate cards o RFQ contracts o Actual service delivery
- Identify and resolve:
o Overbilling o Duplicate billing o Incorrect accessorial charges
- Coordinate with Finance for:
o GRN / service entry o Timely payment processing
- Maintain invoice aging trackers
SLA, Analytics & Reporting
- Maintain daily / weekly trackers for:
o Domestic shipment volumes o On-time pickup & delivery %
o Shipment aging o Invoice processing status
- Support:
o Monthly logistics MIS o MBR / QBR data preparation
- Highlight trends:
o Cost overruns o Repeated service failures o Vendor performance gaps
KPIs
Domestic Logistics
- On-time pickup
- On-time delivery
- Domestic shipment aging
Export & Import Support
- Shipment execution accuracy
- Exception closure TATInvoice Processing
- Invoice first-pass accuracy
- Invoice processing TAT
- Billing discrepancy rate
Overall
- Cost variance vs approved rate
- Vendor SLA adherence %
Required Skills & Experience
- Robust domestic logistics execution experience
- Working knowledge of export & import processes
- Experience in logistics vendor invoice validation
- Strong Excel & Presentation skills (mandatory)
- High attention to detail and follow-up
- Ability to coordinate with Finance and vendors
📌 Logistics Specialist (India)
🏢 Xometry
📍 India