Customer Support with Tech Mahindra
Company: Tech Mahindra Ltd.
Location: plot no 53/a, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003
Work Mode: Work from Office
Employment Type: Permanent
Eligibility
- Any Graduate can apply.
- Freshers and experienced candidates are eligible.
- Good communication skills in English and Hindi/Telugu.
- Basic computer knowledge and willingness to work in shifts.
Job Responsibilities
- Handle inbound/outbound customer calls professionally.
- Resolve customer queries and provide appropriate solutions.
- Maintain excellent customer service and phone etiquette.
- Follow process guidelines and productivity targets.
- Stay updated with process-related information and daily updates.
Shift Details
- Day Rotational Shift for both Males and Females
Working Days
- 5 working days per week
- 2 rotational weekly offs
Selection Process
1. HR Screening
2. Ops Round
3. Assessment
4. Client Round
SPOC Details:
Garima
[email protected]
(phone hidden)
Note: Freshers with positive communication skills in English and Hindi (Mandatory) and any additional language are encouraged to apply.
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