- Handle customer inquiries and resolve issues related to secured business loans.

- Provide excellent customer service and ensure high levels of customer satisfaction.

- Work closely with the sales team to achieve business targets and goals.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell other financial products.

- Collaborate with internal teams to improve processes and procedures.

Job Requirements

- Minimum 1 year of experience in customer service or a related field.

- Robust knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and meet deadlines.

- Strong problem-solving and analytical skills.

- Experience with micro LAP products is an added advantage.

- Company name: Tata Capital Ltd.

- Industry: Financial Services.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Secured Business Loans (Micro LAP) (Tiruchirappalli)
🏢 Tata Capital
📍 Tiruchirappalli