IT Coordinator (Student Help Desk) Position: IT Coordinator – Student Help Desk Department: Information Technology (IT) Experience: Freshers / Relevant experience preferred Qualification: Graduate in any discipline Location: Noida About the Role We are looking for a well-communicative and student-friendly IT Coordinator to join the Student Help Desk team. The candidate will be the first point of contact for students seeking assistance with IT-related services and will help ensure a smooth, responsive, and positive support experience.

Key Responsibilities - Serve as the first point of contact for students visiting the IT Help Desk.

- Understand student queries and provide appropriate guidance regarding IT services and facilities.
- Create awareness among students about available IT facilities, systems, and support services.
- Coordinate with the IT team to ensure timely resolution of student-related IT concerns.




- Maintain explicit and professional communication with students and relevant stakeholders.
- Track and follow up on student queries, requests, and complaints as required.
- Gather student feedback and identify opportunities to improve the quality and efficiency of IT support services.
- Maintain a positive, helpful, and service-oriented environment at the Student Help Desk.

Desired

Skills - Excellent verbal and written communication skills.

- Good interpersonal and student-handling skills.
- Basic understanding of computers, IT services, and common technical issues.
- Strong coordination and problem-solving abilities.
- Patient, approachable, and service-oriented attitude.
- Ability to work effectively in a fast-paced academic environment.

📌 IT Coordinator (Student Help Desk) (Noida)
🏢 Ritnand Balved Education Foundation
📍 Noida