Interested Candidate Share their Resume on [Confidential Information] or Contact Number-(phone hidden) Urgent Hiring – International Non-Voice Process (Work From Office) Location: Marathahalli, Bangalore Employment Type: Full-time (6-Month Contract) Working Days: 5 Days a Week Shift: Night Shift Work Mode: Work From Office Job Role As an International Non-Voice Associate, you will support global customers through chat and email.
Your responsibilities include
- Respond to customer queries via chat and email in a timely and skilled manner.
- Resolve customer concerns by providing accurate information and appropriate solutions.
- Maintain high standards of customer satisfaction and service quality.
- Handle multiple customer interactions while meeting productivity and quality targets.
- Document customer interactions accurately in the system.
- Follow company policies, process guidelines, and data security standards.
- Coordinate with internal teams to ensure timely issue resolution.
Eligibility
Criteria - 12th Pass or Above.
- Freshers are eligible.
- Candidates with 1 year or more of Customer Support experience are also eligible.
- Excellent English communication skills are mandatory.