Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Inviting Applications for Banking Commercial Lending roles-

Work location : Jaipur(Work from Office)

Key Responsibilities

As part of the Business Banking & Agribusiness Operations team, you will be responsible for:

- Execute operational tasks in any of the processes across end-to-end business lending lifecycle, ensuring loan application management through origination support, credit analysis, creating credit submissions including loan structuring recommendations, document preparation, settlement activities, and post-approval fulfilment
- Perform data entry, validation, financial analysis support, document verification, and checklist-based controls in line with defined process guidelines
- Review customer, financial, and loan-related documentation to ensure completeness, accuracy, and compliance with client policies and regulatory requirements
- Identify, analyse, and mitigate financial and non-financial risks associated with each application
- Handle case-based work queues and participate in judgment-based decisioning within defined authority and process frameworks




- Maintain productivity and accuracy benchmarks as defined by the business across onshore stakeholders, emails, and case-based work, including clarification of policy, case exceptions, and operational escalations while ensuring completion of all assigned tasks within agreed timelines and SLAs
- Engage with onshore stakeholders through a blended model of calls, emails, and case systems to resolve queries, clarify requirements, and support workflow completion
- Conduct self-quality checks and support downstream quality processes to proactively identify and correct data or document discrepancies
- Collaborate with Team Leaders, Quality, and Training teams to ensure process adherence, zero-defect outcomes, and operational stability
- Contribute to continuous improvement initiatives by identifying recurring issues, suggesting process enhancements, and supporting automation opportunities
- Ensure strict adherence to compliance, confidentiality, information security, and data protection standards at all times
- Support knowledge transfer, cross-skilling, and training of new hires and junior team members, as & when required
- Identify and escalate potential risks or issues in a timely manner and support remediation actions to ensure effective ongoing risk management
- Adhere to organisational values and governance standards by working collaboratively, exercising sound judgement, and consistently doing what is right, ensuring behaviors, decisions, and outcomes align with regulatory, risk, and operational expectations

Qualifications/ Skills we seek in you

- Relevant experience in Banking, Mortgage, or Business Lending Operations, preferably within a Banking BPO or Financial Services environment.




- Prior industry-related training or certification
- Prior Mortgage industry knowledge & commercial credit analytical experience
- Exposure to any stage of the lending lifecycleOrigination, Credit Assessment, Document preparation, Settlement, or Fulfilment.
- Working knowledge of banking systems and loan processing tools.
- Proficiency in MS Office tools (Excel, Word, Outlook); exposure to reporting or workflow tools is an added advantage.
- Ability to manage volumes, prioritize tasks, and deliver consistent performance in a time-sensitive environment

Why join Genpact?

- Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work workplace that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Analyst- Business Banking & Agribusiness (Kishangarh)
🏢 Genpact
📍 Kishangarh