Role Description
This is a full-time in office role located in New Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction.
Roles & Responsibilities:
- Performs duties of the Team Member when necessary
- Duties And Responsibilities
- Maintains inventory
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Reviews restaurant results to identify successes and areas for improvement
- Ensures that restaurant upholds operational and brand standards
- Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
- Provides coaching and feedback to Team Members to increase the restaurant team's capabilities.
Qualifications
- Worked in the F&B; industry, especially QSR, Bakery, and Coffee Chains
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and decision-making skills
- Ability to work flexible hours, including evenings and weekends
- Bachelor's degree in Hospitality Management or related field is preferred.