PermanentCompaniesRole & responsibilities

- 7 +of experience with Microsoft Dynamics 365, especially in Customer Service module.
- Experience with any contact center integration from Microsoft D365 customer service
- Experience with campaign management set up/development.
- Expertise in application architecture, design, and configuration in D365.
- Strong knowledge of Dataverse data model, entity relationships, and their integration with UI and business workflows.
- Hands-on experience with Dynamics 365 customizations, Knowledge on integration Power Platform (Power Apps, Power Automate), C#, .NET, JavaScript, and D365 SDK.
- Proficient in enforcing technical standards.
- Proven capability in estimating technical efforts and solution sizing.
- Strong experience in client interactions, requirement discussions, technical presentations, and solution walkthroughs.
- Hands on experience with code repositories like GIT/TFS, ticking systems like JIRA

Preferred candidate profile

PF Account Mandatory for All companies

Hybrid Model (3days working from office)

Permanent prospect and Direct Payroll

Location-Hyderabad,chennai,Noida,Bangalore

📌 Dynamics 365 Lead-Hyderabad/Chennai/bangalore/Noida
🏢 Innova Solutions
📍 Hyderabad