06 Aug
|
Accenture
|
Gurugram
06 Aug
Accenture
Gurugram
Skill required: Language Translation - Customer Service
Designation: Customer Service Associate
Qualifications: Any Graduation
Years of Experience: 1 to 3 years
Language - Ability: Portuguese - Advanced
What would you do
Work in a Order Management team and ensure the timelines are met with accuracy, having good knowledge of Order management is preferred.
NA
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for
- Ability to work well in a team
- Ability to perform under pressure
- Ability to meet deadlines
- SAP knowledge is added advantage
- OTB knowledge is preferred
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on recent assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
Qualification Any Graduation
📌 Customer Service Associate (Gurugram)
🏢 Accenture
📍 Gurugram