- Manage the day-to-day operations of assigned hostel/ Coliving properties.
- Ensure rooms are well-maintained, clean, and ready for occupancy.
- Coordinate tenant check-ins, check-outs, and room allocations.
- Address tenant queries, complaints, and maintenance requests promptly.
- Coordinate with housekeeping, maintenance, and security teams.
- Monitor property occupancy and work towards achieving occupancy targets.
- Conduct regular property inspections to ensure quality and safety standards.
- Track rent collections, security deposits, and other property-related records.
- Maintain accurate property documentation and reports.
- Build and maintain positive relationships with tenants to enhance customer satisfaction.
- Coordinate with the operations team to resolve issues efficiently.
- Use property management software/CRM to manage bookings, tenant records, rent collections, maintenance requests, and daily operational activities.
- Plan and coordinate property-related events, resident engagement activities, community programs, and promotional events to enhance the resident experience and strengthen community engagement.