06 Aug
|
BRIGHTSUN TRAVEL
|
Gurugram
06 Aug
BRIGHTSUN TRAVEL
Gurugram
Job Summary
We are seeking an experienced Holiday Travel Consultant with expertise in handling both B2B (Travel Agents/Corporate Partners) and B2C (Direct Customers) holiday sales. The ideal candidate should have experience in selling domestic and international holiday packages, creating customized itineraries, and managing end-to-end travel arrangements.
Experience in handling the UK travel market will be an added advantage.
Key Responsibilities
- Sell international and domestic holiday packages to both B2B (travel agents/corporate partners) and B2C (direct customers).
- Assist UK clients with travel to India and international destinations such as Dubai, Maldives, Thailand, Europe, Bali, Singapore, and other global destinations.
- Understand customer requirements and create customized holiday itineraries.
- Handle flight bookings, hotel reservations, transfers, sightseeing, visa assistance, travel insurance, and other travel services.
- Manage the complete booking cycle from enquiry to post-travel support.
- Build and maintain strong relationships with travel agents, corporate clients, and direct customers.
- Coordinate with airlines, hotels, DMCs, and suppliers to secure the best rates and availability.
- Handle booking modifications,
cancellations, refunds, and customer escalations professionally.
- Achieve individual and team sales targets.
- Stay updated on travel trends, visa regulations, airline policies, and new destinations.
- Deliver exceptional customer service and ensure customer satisfaction.
- Be flexible to work shifts up to 11:30 PM IST.
Preferred Candidate Profile
- Minimum 5+ years of experience in Holiday Sales (B2B and/or B2C).
- Experience in selling international and domestic holiday packages.
- Experience in handling both travel agent (B2B) and direct customer (B2C) bookings.
- UK travel market experience is preferred.
- Robust destination knowledge of India and international holiday destinations.
- Hands-on experience with Amadeus, Galileo, Sabre, or any GDS.
- Excellent itinerary planning and package customization skills.
- Strong sales, negotiation, and customer relationship management abilities.
- Excellent verbal and written English communication skills.
- Candidates who have personally travelled to domestic or international destinations will be preferred.
Contact -Srishti Thakur (HR) (phone hidden)
📌 Holiday Travel ConsultantB &C) (Gurugram)
🏢 BRIGHTSUN TRAVEL
📍 Gurugram