- Application support and production issue management
- Incident tracking and prioritization
- Vendor coordination and issue resolution
- Business requirement analysis and functional discussions
- Change Requests (CRs) and enhancement coordination
- Application implementation and integration support
- Testing, UAT and production validation
- User onboarding, access management and configuration
- SOP creation, documentation and knowledge management
- Infrastructure planning and operational coordination
- IT governance and continuous improvement initiatives
Preferred candidate profile
- Candidates with 1 to 3 years of experience in IT Support in Banking or NBFC.
- Should have worked in Loan Managment System
📌 IT Application Support Engineer (Nagpur)
🏢 SHFIN Credit
📍 Nagpur
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