- Handle customer inquiries and resolve issues professionally and courteously.
- Provide excellent customer service through various communication channels.
- Process and manage customer requests and transactions efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to improve overall customer satisfaction.
- Identify and escalate complex customer issues to senior management when necessary.
Job Requirements
- Minimum 2 years of experience in customer service or a related field.
- Robust knowledge of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficient in using computer systems and software applications.
- Strong problem-solving and analytical skills.
- Experience working with financial products is an added advantage.
About Company
Tata Capital Ltd is a leading financial services company committed to providing high-quality products and services to its customers. We are a team of dedicated professionals passionate about making a positive impact on our clients' lives.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying
📌 Customer Service Executive (Churu)
🏢 Tata Capital
📍 Churu
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.