- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Process and manage customer requests and transactions efficiently.

- Maintain accurate records of customer interactions and transactions.

- Collaborate with internal teams to improve overall customer satisfaction.

- Identify and escalate potential issues or concerns to senior management.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the financial industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced setting and meet deadlines.

- Proficient in using computer systems and software applications.





- Strong problem-solving and analytical skills.

About Company

Tata Capital Ltd is a leading company in the financial industry, specializing in two-wheeler loans and other financial products. We are committed to providing exceptional customer service and building long-term relationships with our clients.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Customer Service Executive (Kochi)
🏢 Tata Capital
📍 Kochi