- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Respond to customer complaints and concerns promptly and efficiently.

- Collaborate with internal teams to enhance customer experience.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Robust knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Proficient in using computer systems and software applications.

- Strong problem-solving and analytical skills.





- Ability to work collaboratively as part of a team.

- Experience working with two-wheeler loans is preferred.

About Company

Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Customer Service Executive (New Delhi)
🏢 Tata Capital
📍 New Delhi