Role : Head IT Infrastructure &

- Operations

Location : Mumbai

Experience : 18 - 25 Years

Qualification : B.E. / B.Tech

Joining Preference : Immediate Joiners / Candidates serving up to 60 days' notice

Job Summary :

We are seeking an accomplished IT Infrastructure &

- Operations Leader to lead enterprise-wide IT infrastructure, cloud operations, network security, data center management, IT service management, and end-user computing. The ideal candidate will have extensive experience in managing large-scale IT environments within Software, IT Services, KPO, or BPO organizations, with a strong focus on operational excellence, security, governance, and business continuity.

Key Responsibilities :

- Define and execute the enterprise IT Infrastructure and Operations strategy aligned with business objectives.
- Lead Infrastructure Architecture, Cloud Operations, Network &
- Security, Data Center Operations, and End User Computing teams.
- Drive modernization initiatives across on-premise and cloud infrastructure while ensuring high availability, scalability, and security.
- Establish governance, infrastructure standards, operational processes, and best practices across the organization.
- Ensure robust data governance, intellectual property protection, and compliance with organizational security policies.
- Lead disaster recovery planning, business continuity initiatives, and infrastructure resilience programs.
- Manage vendor relationships, technology partners, infrastructure budgets, and strategic investments.
- Drive automation, operational efficiency, capacity planning,



performance optimization, and continuous service improvement.
- Collaborate with business leaders to deliver reliable, secure, and scalable technology services.
- Lead incident, problem, change, asset, and service management in line with ITIL best practices.

Required Skills :

Infrastructure &

- Cloud :
- Extensive experience designing and managing enterprise-scale IT infrastructure.
- Strong expertise in AWS, Microsoft Azure, or Google Cloud Platform (GCP).
- Experience with hybrid cloud environments, cloud migration, and cloud cost optimization.
- Strong exposure to on-premise server infrastructure and enterprise data centers.

Network &

- Security :
- Robust knowledge of LAN, WAN, VPN, Firewalls, Load Balancers, Network Monitoring, and Zero Trust Architecture.
- Experience implementing enterprise security controls and infrastructure security best practices.

Data Center &

- Virtualization :
- Expertise in VMware, Hyper-V, virtualization technologies, storage solutions (SAN/NAS), backup, disaster recovery, and high availability.

Automation &

- Monitoring :
- Experience with infrastructure monitoring tools such as SolarWinds, Nagios, or equivalent.




- Hands-on experience with automation tools including Ansible, Terraform, PowerShell, and Python scripting.

IT Service Management :

- Strong understanding of ITIL processes including Incident, Problem, Change, Asset, and Service Management.
- Experience working with enterprise ITSM platforms.

End User Computing :

- Experience managing Desktop Support, Endpoint Management, VDI environments, MDM solutions, and Remote Support technologies.

Governance &

- Compliance :
- Strong knowledge of ISO 27001, GDPR, infrastructure governance, audit controls, and regulatory compliance.
- Experience implementing data governance and intellectual property protection controls.

Business Continuity :

- Expertise in Capacity Planning, Performance Optimization, Disaster Recovery (DR), and Business Continuity Planning (BCP).

Candidate Profile :

- 18 - 25 years of overall IT experience.
- Minimum 10 years in senior IT Infrastructure / IT Operations leadership roles.
- Experience leading large infrastructure teams within Software, IT Services, KPO, or BPO organizations.
- Strong leadership, stakeholder management, strategic planning, and decision-making capabilities.
- Excellent communication and people management skills.

Preferred Skills :

- Enterprise Infrastructure Architecture
- Cloud Transformation Programs
- DevOps &
- Infrastructure Automation
- Cybersecurity Governance
- Infrastructure Modernization
- Vendor &
- Partner Management
- Digital Transformation Initiatives

📌 Head - IT Infrastructure & Operations (India)
🏢 Anlage Infotech
📍 India