Company Description Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in Current York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices.

Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Outlet Operation Perform opening/closing side duties as assigned and set all tables according to standards and procedures





Deliver F&B; services in accordance to departmental standards and procedures

Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

Greet all patrons warmly upon arrival at the door and escort them to the table

Ensure that all food & beverage are served according to service standard

Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature

Try to remember individual patron’s names and their preferences to extend a personalized service

Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

Thank all patrons for patronizing the outlet upon their departure

Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area

Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

Report any complaints, incidents or other irregularities to management

Assist other Food & Beverage outlets with their operations during peak times or when required

📌 Guest Service Associate - Food and Beverage Service (Mumbai)
🏢 Fairmont Hotels u0026 Resorts
📍 Mumbai