- Handle customer inquiries and resolve issues professionally and courteously.

- Provide excellent customer service through various channels, including phone, email, and walk-in.

- Resolve customer complaints and concerns in a timely and efficient manner.

- Collaborate with internal teams to improve overall customer satisfaction.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products or services to existing customers.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the financial industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.





- Proficient in using computer systems and software applications.

- Strong problem-solving and analytical skills.

- Experience working with data arcade and CSE is an added advantage.

- JD: CSE-TWL

About Company

Tata Capital Ltd is a leading company in the financial industry, offering a range of products and services to its customers. We are committed to providing exceptional customer service and building long-term relationships with our clients.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Customer Service Executive (Alwar)
🏢 Tata Capital
📍 Alwar