- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Respond to customer complaints and concerns in a timely manner.

- Collaborate with internal teams to resolve complex customer issues.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the financial industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and problem-solving skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Solid analytical and critical thinking skills.

- Proficient in using computer systems and software applications.

- Company name: Tata Capital Ltd.

- Industry: Financial Services.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Customer Service Executive (New Delhi)
🏢 Tata Capital
📍 New Delhi