- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Resolve complaints and concerns in a timely and efficient manner.

- Collaborate with internal teams to improve overall customer satisfaction.

- Develop and maintain strong relationships with customers to increase loyalty.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the finance industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.





- Strong problem-solving and analytical skills.

- Experience with sales and marketing is an added advantage.

About Company

Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Customer Service Executive (Nagaon)
🏢 Tata Capital
📍 Nagaon