- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Respond to customer complaints and concerns in a timely manner.

- Collaborate with internal teams to resolve complex customer issues.

- Develop and maintain strong relationships with customers to enhance satisfaction.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the finance industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and problem-solving skills.

- Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.

- Strong analytical and critical thinking skills.





- Experience working with NCV Finance or other OEMs is an added advantage.

- Educational qualification: Any Graduate.

About Company

Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Customer Service Executive (Jalpaiguri)
🏢 Tata Capital
📍 Jalpaiguri