- Handle customer inquiries and resolve issues professionally and courteously.

- Provide excellent customer service through various channels, including phone, email, and chat.

- Resolve customer complaints and concerns in a timely and efficient manner.

- Collaborate with internal teams to improve overall customer experience.

- Develop and maintain knowledge of products and services to provide accurate information.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the finance industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.





- Strong analytical and critical thinking skills with attention to detail.

- Proficient in using computer systems and software applications, including CRM tools.

About Company

Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying

📌 Customer Service Executive (Kakinada)
🏢 Tata Capital
📍 Kakinada