Responsibilities and Duties:

- Accounts receivable analysts are responsible for monitoring all aspects of the collection of outstanding debts owed to the company.
- Review outstanding claims to determine what action needs to take place and make status calls to insurance companies
- Request claims to be reprocessed where necessary or prepare and submit corrected claims to the insurance companies for payment
- Review delinquent accounts and initiate appropriate collection action including telephone calls and correspondence to patients
- Update demographic and payer related information obtained from the Insurance Rep
- May correct errors including misapplied payments/adjustments and applying account credits
- Prepare refund requests for management approval
- Responsible for the generation and mailing of claims
- Work payer rejects and denials
- Support management on special projects
- Maintain a high level of customer satisfaction as reflected on patient satisfaction surveys and other measurement tools




- Possible interactions with customers directly resolving outstanding debt or billing issues, including in evaluating the likelihood of (or a timeline for) repayment.

Skills and Competencies:

- Should possess excellent verbal and written communication skills.
- Should be competent enough to use computer systems, software, and calculators.
- Should possess good communication skills and must be able to handle and resolve issues of patients and insurance payers.
- Should be comfortable to be a part of the team and work in a team setting.
- Should be able to prioritize the tasks and handle multiple situations.
- Should have a problem-solving aptitude and ready to work on resolving discrepancies.
- Should be able to maintain patient confidentiality as per the HIPAA (Health Insurance Portability and Accountability Act of 1996).

📌 Accounts Receivable Executive (Hyderabad)
🏢 Coronis Ajuba
📍 Hyderabad