Provide Level-2 Voice Service Desk support for enterprise customers via phone, email, ticketing system
Resolve network, connectivity, telephony, VPN, infra-related incidents
Troubleshoot LAN/WAN, SD-WAN, DNS, DHCP, Wi-Fi, routing, switching, internet
Required Candidate profile
Voice Service Desk
Technical Support
Networking
Network Operations Center (NOC)
LAN/WAN
TCP/IP
DNS
DHCP
VPN
SD-WAN
CCNA (Preferred)
ITIL
ServiceNow / Remedy / BMC
Perks and perks
Plus Incentives and bonuses
📌 Voice Service Desk Agent | Networking / NOC | Pune 2Plus Yrs
🏢 White Horse Manpower Consultancy
📍 Pune
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