Key Responsibilities

- Schedule Surgeries & Procedures: Coordinate and book operating theater (OT) slots, surgeon availability, and required anesthesia teams for elective and urgent GI surgeries.
- Pre-Operative Preparation: Guide patients through mandatory pre-anesthesia check-ups (PAC), medical clearances (e.g., cardiology/endocrinology), and pre-surgery instructions (such as fasting or bowel prep).
- Insurance & Financial Liaison: Coordinate with the hospitals TPA (Third Party Administrator) and insurance desk to secure pre-authorizations, providing accurate surgical billing codes to avoid claims rejection.
- Patient Counseling: Act as the main point of contact for patients and families, explaining the surgical process, estimated hospital stay, financial breakdowns, and answering non-clinical questions.
- Post-Operative Follow-Up:



Schedule post-surgical wound checks, stitch removals, and follow-up consultations with the operating GI surgeon
- OT Utilization Rate: Minimizing gaps, cancellations, or scheduling conflicts in the allocated operating theater time.
- Surgical Lead Conversion: Successfully moving patients from a "recommended surgery" status to a scheduled and confirmed procedure.
- Pre-Auth Approval TAT: Turnaround time for securing financial and insurance clearances before the scheduled surgery date.
- Patient Drop-out Minimization: Reducing the percentage of cancelled or postponed surgeries through proactive patient tracking.

📌 Surgical Coordinator (Bengaluru)
🏢 Bangalore Gastro centre
📍 Bengaluru