JOB DESCRIPTION
Position Title:
QMS & QA/QC Manager
Department:
Quality Assurance & Quality Control
Reporting To:
Plant Head / Operations Head
Location:
Klassic Wheels Ltd. Unit III, Ahilyanagar

Job Purpose
To establish, implement, maintain, and continuously improve the Quality Management System (QMS) while ensuring product quality through effective Quality Assurance (QA) and Quality Control (QC) activities. The role is responsible for compliance with customer requirements, ISO/IATF standards, process quality, product quality, and continual improvement initiatives.

Key Responsibilities
Quality Management System (QMS)

- Maintain and improve Quality Management System as per ISO 9001 and IATF 16949 requirements.
- Ensure compliance with customer-specific requirements and statutory regulations.
- Conduct internal audits and coordinate external audits.
- Monitor implementation of corrective and preventive actions (CAPA).
- Prepare and maintain quality manuals, procedures, work instructions, and records.
- Lead Management Review Meetings (MRM) and quality improvement initiatives.
- Ensure effective document and record control systems.

Quality Assurance (QA)

- Develop quality plans and inspection standards for all manufacturing processes.
- Monitor process capability and quality performance indicators.
- Lead root cause analysis using 8D, 5 Why, Fishbone Diagram, and other quality tools.
- Ensure implementation of APQP, PPAP, FMEA, MSA, and SPC methodologies.
- Coordinate customer audits and customer complaint resolution.
- Drive continuous improvement and defect reduction projects.





Quality Control (QC)

- Monitor incoming, in-process, and final product inspections.
- Ensure calibration and maintenance of measuring instruments.
- Review inspection reports and quality records.
- Control non-conforming products and ensure timely disposition.
- Monitor rejection, rework, and scrap trends and implement corrective actions.
- Ensure adherence to quality standards across all production departments.

Customer Quality Management

- Handle customer complaints and warranty issues.
- Conduct customer complaint investigations and submit corrective action reports.
- Maintain customer quality scorecards and performance metrics.
- Coordinate customer visits and quality audits.

Team Management

- Lead and develop QA/QC engineers, inspectors, and technicians.
- Conduct performance reviews and training programs.
- Ensure competency development of quality personnel.
- Promote quality awareness throughout the organization.

Continuous Improvement

- Drive Kaizen, Lean Manufacturing, and Six Sigma initiatives.
- Identify opportunities for process optimization and cost reduction.
- Monitor quality KPIs and implement action plans for improvement.

Key Performance Indicators (KPIs)





- Customer Complaint Rate
- PPM (Parts Per Million) Rejection
- Internal Rejection Percentage
- Cost of Poor Quality (COPQ)
- Audit Compliance Score
- Corrective Action Closure Effectiveness
- Supplier Quality Performance
- On-Time Calibration Compliance
- Customer Satisfaction Rating
- Quality Improvement Project Completion

Educational Qualification

- B.E./B.Tech in Mechanical, Production, Metallurgy, Industrial Engineering, or related field.
- Certification in ISO 9001 / IATF 16949 Lead Auditor preferred.
- Six Sigma Green Belt / Black Belt preferred.

Experience

- 8-15 years of experience in Quality Management, QA, and QC.
- Minimum 3 to 5 years in a managerial role.
- Experience in Automotive, Alloy Wheel, Steel Rim, Casting, Machining, or Manufacturing Industry preferred.

Required Skills

- QMS Implementation & Auditing
- IATF 16949 & ISO 9001 Standards
- APQP, PPAP, FMEA, SPC, MSA
- Root Cause Analysis
- Problem Solving Techniques
- Customer Complaint Handling
- Team Leadership
- Statistical Quality Control
- Quality Data Analysis
- MS Excel, ERP, TCS & Quality Reporting Systems

Authority

- Stop production in case of critical quality concerns.
- Approve quality procedures and inspection standards.
- Approve product release as per quality requirements.
- Initiate corrective and preventive actions across departments.

Working Conditions
Manufacturing Plant Setting with regular interaction across Production, Maintenance, Stores, PPC, Engineering, and Customer Quality teams.

📌 Quality Manager (Ahmednagar)
🏢 Klassic Wheels
📍 Ahmednagar