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Vijay - (phone hidden)
We are looking for graduate and undergraduates with strong communication skills and excellent communication abilities to join our team as Customer Support Associates. If you are a quick learner with a passion for solving Customer issues , this is the perfect opportunity for you!
Key Responsibilities:
- Deliver excellent customer service by communicating effectively and addressing client concerns professionally
- Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps
- Log and document all technical issues in ticketing systems and escalate complex issues when necessary
- Provide step-by-step instructions to customers to resolve technical problems
- Ensure a high level of customer satisfaction through timely issue resolution
- Skills & Qualifications:
- Graduate in any discipline With exp
- Robust knowledge of technical
- Excellent oral and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and troubleshooting abilities
- Willingness to work in shifts
Why Join Us?
- Competitive salary package
- Growth opportunities within the company
- Training and development programs
- A supportive and collaborative work environment
📌 Hiring For UK & US Telecom Voice -(Inbound) (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru
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