General Manager - Operations

Who we are:

FlexiLoans is a technology based Digital financing platform started with an endeavor to solve the problems that small businesses face in accessing Quick, Flexible and Adequate funds for growing their Businesses. Our vision is to give "Financial access at a click". Our talent pool has rockstars from diverse backgrounds - ex- Founders, investment bankers, e-commerce and payments with the passion to make a difference to the lives of 70 mn+ MSME businesses in India.

FlexiLoans.com is a pioneer in the ecosystem-based digital lending for small businesses in India. Till date, we have disbursed over 100,000+ loans worth over Rs. 5,000 Crs+ to small sized businesses across 3,200+ cities without having a single branch! We are the leaders in using technology and risk models that focus on alternate / surrogate methods for scoring customers.

Our origination is 100% digital with over 100 embedded partnerships like Amazon, Flipkart, Nykaa, Paytm, Paisabazaar, META, etc. for providing credit access to MSME businesses.

Founded by CA/ISB alumni, FlexiLoans is funded by marquee funds and HNIs in the form of MAJ invest, Fasanara Capital, Sanjay Nayar (Founder - Sorin Investments, Chairman - KKR India and Ex-CEO, Citibank South Asia), Dr.

Harry

Banga (Founder, Caravel group), Yogesh Mahansaria (Founder, Alliance Tyres) Gunit Chaddha (Ex-CEO, Deutsche Bank, Asia Pacific), Anil Jaggia (Ex-CIO, HDFC Bank), Vikram Sud (Ex-COO, Kotak Mahindra Bank), Narayan Seshadri (Ex-Managing Partner, KPMG), Gopal Srinivasan (Chairman, TVS Capital) and Siddharth Parekh (Co-Founder, Paragon Partners) to name a few.





Our product offerings and value proposition can be accessed on our website: https://www.flexiloans.com/

Why join us?

A six-times certified ‘Excellent Place to work’ workplace, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions!) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India!

The role in a gist:

As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem. In this role you will be experienced in this role you will be in the operations team, you will play a crucial role in overseeing and managing key projects related to financial operations. Sounds like you? Read more on what we are looking for in the role. . Sounds like you? Read more on:

What we are looking for in the role:

- Work closely with senior leadership to establish a robust operational framework that supports business continuity




- Develop and implement scalable processes that align with the company’s growth objectives
- Oversee teams, providing mentorship and leadership to supervisors and junior managers
- Custodian of processes related to Bank reconciliation, GL Reconciliation, Reconciliation of disbursement, Reschedulement, Termination Control Accounts daily, NACH, repayment etc
- Expertise in LMS Product configuration and handling new Projects related to LMS
- Coordinate cross-functional collaboration between teams to improve overall efficiency
- Ensure compliance with company policies, industry regulations, and safety standards
- Assist in budgeting and resource allocation to optimize operational costs.
- Support the development of contingency plans to ensure uninterrupted service delivery
- Strong understanding of financial operations, including GL reconciliation and bank reconciliation processes
- Experience in coordinating with internal and statutory auditors for financial audits
- Familiarity with revenue recognition and expense management frameworks, particularly within an NBFC or fintech environment

Ideal Candidate:

- Strong business acumen and exposure in managing senior stakeholders and experience in handling large teams
- Minimum 10 years experience in handling Banking / NBFC Operations, direct experience in Unsecured Lending is a plus
- Effective communication and interpersonal skills

Qualification & Experience:

- Chartered Accountant/MBA in Business Administration, Operations Management, or a related field
- Well versed with all basic tools viz MS Excel and other MS office applications

📌 General Manager Operations (Mumbai)
🏢 FlexiLoans
📍 Mumbai