- Oversee daily store operations and ensure smooth functioning
- Maintain store layout, cleanliness, and product displays
- Ensure compliance with company policies and safety regulations
Sales & Customer Experience
- Achieve sales targets and maximize profitability
- Deliver excellent customer service and enhance shopping experience
- Address customer queries and resolve complaints promptly
Inventory Management
- Monitor stock levels and ensure timely replenishment
- Reduce wastage, pilferage, and expired stock
- Coordinate with suppliers and manage stock ordering
Team Management
- Hire, train, and supervise store staff
- Prepare duty rosters and manage attendance
- Motivate and guide employees to meet performance goals
Financial Control
- Handle cash management, billing, and daily sales reconciliation
- Track expenses and optimize operational costs
- Review sales reports and implement improvements
Compliance & Safety
- Ensure adherence to hygiene and food safety standards
- Conduct regular store audits and inspections
- Maintain proper documentation and records
- Experience in managing large-sized stores Especially in Supermarket is highly preferred.
- *Ensure smooth day-to-day operations of the store, maintaining high standards of service and cleanliness.
- *Monitor store performance and implement strategies to improve efficiency and profitability.
- *Ensure compliance with company policies, safety regulations, and health standards.Oversee inventory levels and coordinate with suppliers for timely stock replenishment.
- *Ensure proper storage, handling, and display of products to minimize shrinkage and wastage.
- *Conduct regular stock audits and manage inventory discrepancies effectively.
Qualifications & Experience
- Bachelors degree (preferred)
- 35 years of experience in grocery/retail store management
- Strong leadership and organizational skills
- Positive communication and customer-handling ability
- Familiarity with POS systems and inventory tools
Outline the day-to-day responsibilities for this role.