Experience Required: 2+ years (in Diamonds / Lab-Grown Diamonds) Employment Type: Full-time
Job Summary:
We are looking for a knowledgeable and customer-oriented Jewellery Consultant / Senior Jewellery Consultant specializing in diamonds and lab-grown diamonds to join our team . The ideal candidate will have at least 2 years of experience in diamond sales and a strong understanding of diamond quality, certification, and customer engagement. This role offers an exciting chance to work with a premium collection of natural and lab-grown diamonds while delivering an exceptional shopping experience.
Key Responsibilities:
- Assist customers in selecting diamonds and lab-grown diamonds, offering expert guidance on cut, clarity, color, and carat weight.
- Educate customers on the differences between natural and lab-grown diamonds, ensuring transparency and trust.
- Provide personalized consultations and build long-term relationships with clients.
- Achieve and exceed sales targets by employing effective sales strategies.
- Stay updated on the latest trends, innovations, and certifications in the diamond industry.
- Handle customer inquiries and concerns with professionalism and expertise.
- Ensure proper store merchandising and display of diamond jewellery collections.
- Process transactions accurately using POS and billing systems.
- Support promotional events, marketing campaigns, and brand initiatives.
Requirements:
- 2+ years of experience in selling diamonds/lab-grown diamonds in retail or luxury jewellery.
- Strong understanding of diamond certification (GIA, IGI, etc.), 4Cs of diamonds, and industry trends.
- Excellent communication and interpersonal skills with a customer-first approach.
- Proven ability to drive sales and meet targets in a high-value jewellery environment.
- Familiarity with jewellery retail software, billing systems, and inventory management.
- Solid networking and relationship-building skills to maintain a loyal customer base.
- Flexibility to work on weekends and holidays, as per retail schedules.