WARM GREETINGS FROM,THE JOB FACTORY!!!

HIRING FOR NON VOICE PROCESS( EMAIL /CHAT PROCESS) SAL UPTO 4LPA

WORK TYPE--FULL TYPE

LOCATION-BANGALORE

CAB---1 WAY CAB BASED ON SHIFTS

SAL UPTO 4LPA

ROTATIONAL SHIFT

IMMEDIATE JOINERS ONLY

Call : HR smitha @ (phone hidden) (Call or Whatsapp)

Email id : [email protected]

Call has to be made between 10am -6 PM

A Customer Service Non-Voice Process is a customer support job where you help customers without phone calls. Communication happens through written channels such as:

- Email support replying to customer queries and resolving issues
- Chat support assisting customers through live chat
- Ticketing systems managing and updating customer complaints or requests

Common responsibilities:





- Respond to customer questions through email/chat
- Understand customer issues and provide solutions
- Follow company policies and processes
- Maintain accurate records of customer interactions
- Escalate complex issues to the right team
- Meet quality and response-time targets
- Skills usually required:

- Positive written English communication
- Typing speed and accuracy
- Basic computer knowledge
- Problem-solving ability
- Attention to detail
- Knowledge of tools like CRM, email platforms, and ticketing software

REGARDS,

SMITHA

HR TEAM

THE JOB FACTORY

📌 Huge Requirement For Non Voice Process/ Customer support / Sal upto 4L (Bengaluru)
🏢 The Job Factory
📍 Bengaluru