Job Details

- Job location: Bangalore
- Employment Type: Full Time
- Experience: 6 to 9 Years

Job Summary

The SAP S/4HANA Sales Distribution Functional Engineer is responsible for operational support in S/4 HANA deployments and supporting and optimizing SAP Sales Distribution solutions in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, compliant and efficient order-to-cash processes. The role focuses on functional support, issue resolution, system stability and operational effectiveness.

Key Responsibilities

- Support Sales Business Process Owners, key users and project teams in maintaining SAP S/4HANA Sales Distribution solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level.
- Provide functional support across core Sales Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns, Credit Management and Output Management.
- Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
- Conduct impact analysis and testing to support quality delivery of changes and enhancements.
- Support Order-to-Cash processes with strong integration across Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
- Monitor system performance, operational issues and user feedback to ensure secure and efficient day-to-day sales operations.
- Support critical business operations including order processing, deliveries and billing, ensuring continuity and timely issue resolution.
- Provide user support,



functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.

Required Qualifications
- Hands-on experience in configuring and supporting core SAP SD functionalities, including Sales Order types, Pricing Procedures, Shipping/Delivery layouts, Billing variants, and Credit Management constraints.
- Strong functional understanding of Sales Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns and Credit Management.
- Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.
- Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.
- Experience supporting critical Order-to-Cash operations.
- Good understanding of integration points with Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
- Knowledge of SAP Output Management, EDI and interfaces with external logistics or transportation systems is an advantage.
- Strong analytical, problem-solving and communication skills.
- SAP certification in relevant modules is an advantage.
- Ability to work effectively in a global, complex and highly integrated business environment.

Grading Differentiators
- Good knowledge of SAP S/4HANA Sales Distribution functional processes and incident management practices.
- Operates independently within assigned functional scope and delivers with limited supervision.
- Able to resolve moderately complex functional issues across integrated SAP processes.
- Contributes effectively to support, enhancement and continuous improvement initiatives.

Skills
- SAP s/4hana
- SAP SD
- Order-to-Cash
- Pricing
- Shipping
- Billing
- Credit Management
- Output Management
- EDI

📌 Senior Software Engineer -SAP S/4HANA Sales & Distribution (Bengaluru)
🏢 CGI
📍 Bengaluru