Job Responsibilities

- Welcome and assist patients and visitors in a courteous manner.

- Manage patient registrations and appointment scheduling.

- Answer phone calls and respond to enquiries professionally.

- Coordinate with doctors, nurses, and other departments for smooth patient flow.

- Maintain patient records and update hospital management software.

- Handle billing, payments, and issue receipts when required.

- Ensure the reception area remains clean, organized, and presentable.

- Address patient concerns politely and escalate issues when necessary.

- Perform other front office and administrative duties assigned by the management.

Eligibility

- Bachelor's Degree in B.Com, BBA, MBA, or Hospital Management.

- Age: 25 to 40 years.

- 2 to 3 years of experience in front office, hospital administration, or customer service is preferred.

- Freshers with exceptional communication skills may also apply.

Required Skills





- Excellent verbal and written communication skills in Malayalam and English.

- Pleasant personality with a patient friendly attitude.

- Strong interpersonal and customer service skills.

- Good computer knowledge, including MS Office and email.

- Ability to multitask and work in a fast paced healthcare environment.

- Solid organizational and time management skills.

- Attention to detail and professional appearance.

Preferred Experience

- Experience in a hospital, clinic, diagnostic centre, or healthcare setting will be an added advantage.

- Familiarity with hospital management software is preferred.

Pay: ₹8,000.00 - ₹20,000.00 per month

Language

- Malayalam (Required)

Work Location: In person

📌 Front Office Executive cum Admin (Kakkanad)
🏢 Dr. Anjana's ENT and Super Speciality Centre
📍 Kakkanad