Company Description ULIA is a next-generation aesthetics and wellness clinic that combines advanced medical technology, dermatological expertise, and holistic wellness practices to deliver personalized, science-driven care. The clinic offers services in skin and dermat aesthetics, body contouring and slimming, energy-based treatments, IV wellness therapy, and comprehensive wellness programs aimed at enhancing confidence and long-term well-being. Treatments are tailored to each individual, with a focus on safety, non-invasive options where possible, and outcomes that are precise and measurable.

ULIA’s philosophy centers on the idea that true aesthetics begin with wellness, emphasizing natural, ethical, and intentional results. The serene clinical setting and patient-first approach create a space where beauty, health, and self-care come together seamlessly.

Role Description The Front Desk Representative is a full-time, on-site role based at ULIA’s clinic in Gurugram. This role is responsible for welcoming clients, handling check-in and check-out procedures, managing appointment scheduling, and coordinating reservations for treatments and wellness programs. Daily tasks include answering phone calls, responding to inquiries, providing accurate information about services, and maintaining a calm, professional, and hospitable reception area.

The Front Desk





Representative will manage client records, support billing and payment processes, and collaborate with clinical and wellness staff to ensure smooth patient flow and a positive experience. The role also involves handling basic administrative duties, maintaining confidentiality, and representing ULIA’s patient-first and wellness-focused values in every interaction.

Qualifications

Strong customer service and receptionist duties skills to manage front desk operations, guest check-ins, and client inquiries.

Professional phone etiquette and reservations management skills to handle calls, schedule appointments, and coordinate bookings efficiently.

Clear and confident communication skills to explain services, assist clients, and collaborate with clinical and wellness teams.

Ability to maintain a welcoming, organized reception area with attention to detail and basic administrative proficiency.

Comfort working in a clinical or wellness setting; prior experience in hospitality, healthcare, or beauty/aesthetics is an advantage.

Proficiency with appointment scheduling software and standard office tools, with the ability to learn new systems quickly.

Reliability, professional appearance, and a client-centered mindset, with strong time management and multitasking abilities.

High school diploma or equivalent required

📌 Front Desk Representative (Gurugram)
🏢 ULIA
📍 Gurugram